There’s nothing more frustrating than working with a client who you feel doesn’t respect you and your business. They might be texting you constantly, adding to the scope of work without asking, expecting immediate responses, and more. When I first started my business, I let these situations get to me because I didn’t understand why […]

You might’ve heard the term “client experience” making its rounds in the online biz owner social media circles, and this is a good one to pay attention to. Client experience is something that can greatly set you apart from other businesses. How you deal with clients and take them through your workflow is unique to […]