You might’ve heard the term “client experience” making its rounds in the online biz owner social media circles, and this is a good one to pay attention to. Client experience is something that can greatly set you apart from other businesses. How you deal with clients and take them through your workflow is unique to […]

Picture this: You’re 36 years old, you’ve been working your way up the corporate ladder for the last ten years, and then one day, everything changes. You’ve been laid off.  That’s my story. My path to entrepreneurship hasn’t always been easy. In fact, it’s been damn hard and scary as hell. I had a lot […]

Do you own your business but still have to work at your regular 9-5? Are you dreaming of the day that you can give your two weeks notice and venture out on your own? I’ve been there. I know what it’s like to work SO hard on your business, but it’s not quite to the […]

Raise your hand if you’ve ever felt personally victimized by your email inbox 🙋🏻‍♀️ I have. Seeing the number of new messages can feel overwhelming, and instead of getting actual work done, you spend your precious time sifting through ’em all. No more. I’ve come across a new (to me, and maybe you) approach to […]

The number one question I get asked when I tell someone about my business is, “What do you do?” They’re not sure what an online business manager does or how I can help business owners continue to grow. But let me tell you – OBMs can be vital to helping entrepreneurs flourish. Here’s the tea: […]

How do you communicate with your clients? Have you ever taken the time to come up with a strategy to keep in place? I know it sounds so easy, but open and clear communication takes some planning. And trust me, it’ll save you from some serious headaches down the road. Why is Communication Important? Communication […]

I know far too many hard-working, kick ass entrepreneurs that *gasp* don’t pay themselves regularly. In my opinion, that’s a big no-no and here’s why: you are the heart and soul of your business. You put in endless hours to help your business thrive. You DESERVE to get paid. Another fantastic reason to pay yourself […]

I’m sure everyone who’s been in business for a while has had something come up with a client here and there. It’s to be expected, but it still can be frustrating depending on the situation. How do you react if a client wants to cancel? What happens if they’re trying to break a contract? That’s […]

It’s that time of year again, friends! Tax season. If you haven’t done them already, it’s time to make a plan so your taxes are done on time and correctly. As small business owners, taxes can be so confusing – it’s not nearly as straightforward as a W-2 job. Managing all of your expenses, deductions, […]

If you’re like me, you probably feel like your brain NEVER shuts off. If I had to guess, this is a pretty common experience among entrepreneurs. How can we take a minute to stop when we have 5 million things on our daily to-do list? But I’m here to tell you, if you allow yourself […]